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Cass County
When to call 911

In the event of an EMERGENCY, do you know what to do?

In Cass County you can call 9-1-1.

This number will connect you to a central communications center where you can request assistance.

WHAT TO EXPECT WHEN YOU CALL 9-1-1:

The dispatcher will answer:

"Cass County 911, Where is your emergency."

STAY ON THE LINE AND DO NOT HANG UP

Our 9-1-1 system is TDD/TYY compatible for the hearing impaired.

WHAT DO I SAY?

When the 9-1-1 operator answers, give them the following information:

  • The phone number you are calling from.
  • Your Name.
  • Your Address.
  • The nature of your emergency

Remember to remain calm, speak clearly, and remain on the line to answer all of the operator's questions.

WHAT TO DO IF THERE'S A FIRE IN YOUR HOME?

Do not use your telephone to call. Stay low, get out of the house immediately and call from your neighbor's or a pay phone. Remember that you can dial 9-1-1 from a pay phone for FREE

WHEN SHOULD YOU CALL 9-1-1:

  • To report a crime, a fire, a heart attack, or a serious injury requiring the immediate response of a Fire Truck, Ambulance, or Law Enforcement.
  • You witness or are the victim of a crime.
  • You smell smoke or see fire.
  • You witness or are involved in a serious accident.
  • There is an emergency illness or suspect poisoning.
  • There is any potentially dangerous situation.

WHEN SHOULD YOU NOT CALL 9-1-1:

  • For road / travel / severe weather information.
  • Complaints of loud noise, littering, legal advice, phone numbers.
  • As a joke, to see if it works.

For Non-Emergency situations consult your telephone directory for the appropriate agency.

 

Property of the Cass County Sheriff's Office
2501 West Mechanic Street, Suite 100, Harrisonville, MO 64701
Phone (816) 380-5200 - FAX (816) 380-8334
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