In the event of an EMERGENCY, do you know what to do?
In Cass County you can call 9-1-1.
This number will connect you to a central communications center where you can request assistance.
WHAT TO EXPECT WHEN YOU CALL 9-1-1:
The dispatcher will answer: "Cass County 911, Where is your emergency."
STAY ON THE LINE AND DO NOT HANG UP
Our 9-1-1 system is TDD/TYY compatible for the hearing impaired.
WHAT DO I SAY?
When the 9-1-1 operator answers, give them the following information:
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The phone number you are calling from.
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The nature of your emergency
Remember to remain calm, speak clearly, and remain on the line to answer all of the operator's questions.
WHAT TO DO IF THERE'S A FIRE IN YOUR HOME?
Do not use your telephone to call. Stay low, get out of the house immediately and call from your
neighbor's or a pay phone. Remember that you can dial 9-1-1 from a pay phone for FREE
WHEN SHOULD YOU CALL 9-1-1:
- To report a crime, a fire, a heart attack, or a serious injury requiring the immediate response of a
Fire Truck, Ambulance, or Law Enforcement.
- You witness or are the victim of a crime.
- You smell smoke or see fire.
- You witness or are involved in a serious accident.
- There is an emergency illness or suspect poisoning.
- There is any potentially dangerous situation.
WHEN SHOULD YOU NOT CALL 9-1-1:
- For road / travel / severe weather information.
- Complaints of loud noise, littering, legal advice, phone numbers.
- As a joke, to see if it works.
For Non-Emergency situations consult your telephone directory for the appropriate agency. |